Odoo Support
Reliable, Proactive, and Expert Odoo Support for Your Business Continuity
Overview
Why Vivid DigiSolution Is Your Best Choice for Odoo Support?
At Vivid DigiSolution, we ensure your Odoo system runs smoothly, securely, and at peak performance—every single day. Our support services are built for responsiveness, reliability, and continuous improvement, so your business avoids downtime, resolves issues fast, and always operates at full power.
Expertise and Experience
Our support engineers have vast experience with Odoo’s core, custom modules, and integrations—delivering technical resolutions efficiently and professionally.
Long-Term Stability Focus
We prioritize not just quick fixes but long-term operational health through preventive maintenance and regular system monitoring.
Tailored Support Packages
From ad-hoc assistance to dedicated, 24/7 managed services, choose the level of Odoo support that matches your unique business requirements.
Proven Results
We’ve helped clients minimize disruptions, rapidly resolve incidents, and enhance their Odoo environments for lasting stability.
Our Odoo Support Services
Explore our comprehensive support plans:
Technical Troubleshooting
Immediate diagnosis and resolution for system errors, bugs, and performance issues, ensuring minimal disruption to your operations.
Ongoing Maintenance & Updates
Scheduled updates, security patches, and version upgrades to keep your Odoo running smoothly and securely.
System Monitoring
Proactive system health checks, real-time monitoring, and alerts to detect and address issues before they impact your business.
User Assistance & Training
Ongoing support and training for your users, helping your team confidently navigate new features and resolve routine queries quickly.
Performance Optimization
Analysis and tuning of your Odoo database, modules, and workflows for maximum speed, reliability, and efficiency.
Backup & Disaster Recovery
Robust backup strategies and rapid restore solutions, ensuring your business data is always safe and recoverable.
Why Odoo Support Matters for Your Business
Stay Ahead with Proactive Odoo Support Minimize downtime and maintain optimal performance with responsive, expert assistance.
Minimized Downtime
Fast response and proactive monitoring mean business interruptions are rare, brief, and expertly managed.
Cost Predictability
Flexible, transparent support plans help you control IT costs and avoid unexpected maintenance expenses.
Optimal Performance
Regular maintenance and optimization keep your Odoo system at its best, supporting productive work and fast decision-making.
Security & Compliance
Continuous updates and expertise protect your data, reduce cyber risks, and help you meet compliance standards confidently.
Empowered Teams
Users have expert help on hand, so questions are answered and productivity remains high.
Peace of Mind
With Vivid DigiSolution managing your Odoo support, you can focus on running your business—while we handle the tech.
Basic/Standard: 9 AM - 6 PM IST, Monday-Friday. Premium/Enterprise: 24/7 support with guaranteed response times.
Response times vary by priority: Critical (2-4 hours), High (8-12 hours), Standard (24-48 hours). Enterprise clients get faster response guarantees.
Yes, we support custom modules developed by our team. For third-party customizations, we offer assessment and adoption services.
Absolutely. We provide automated backup monitoring, recovery testing, and emergency data restoration services across all support tiers.
Minor fixes are included in support plans. Larger development needs are quoted separately, with existing support clients receiving priority and discounted rates.